Integrating Artificial Intelligence in Academic Libraries for Sustainable Information Access and User-Centric Services
Author(s): Dr. K. Murali Kumar, Harihararao Mojjada, Dr. Lakshmanarao Banana
Publication #: 2606037
Date of Publication: 10.09.2025
Country: India
Pages: 1-7
Published In: Volume 11 Issue 5 September-2025
DOI: https://doi.org/10.62970/IJIRCT.v11.i5.2606037
Abstract
Academic libraries have changed drastically since the advent of artificial intelligence (AI) in recent years. They are now offering a new level of information service offerings that are more sustainable, user-centered, and have the ability to be customized to meet an individual’s need. The aim of this review is to discuss how AI-based technologies (e.g., chatbots, machine learning, natural language processing) have been used in the improvement of information access, resource management, and user engagement. The review also discusses the benefits of AI, such as personalization for users, enhanced discoverability, and the promotion of long-term digital sustainability. Additionally, some of the challenges of using AI in libraries, such as how to address data privacy and security issues or ethical issues, as well as issues related to infrastructure, will be outlined. By synthesizing the research of other authors regarding AI, this review illustrates how AI is transforming academic libraries into intelligent, diverse, and environmentally friendly communities of knowledge.
Keywords: Academic Libraries, User-Centric Services, academic libraries, Information Access.
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