Accelerating Digital Transformation in Government Services: Embracing a Cloud-First Approach
Author(s): Arun K Gangula
Publication #: 2506011
Date of Publication: 08.12.2020
Country: United States
Pages: 1-10
Published In: Volume 6 Issue 6 December-2020
DOI: https://doi.org/https://doi.org/10.5281/zenodo.15614767
Abstract
This paper presents a “cloud-first” framework which aims to boost the digital transformation government agencies. Cloud computing stands as a flexible, affordable, and resilient solution which governments can use to overcome their legacy systems and growing citizen expectations and budget constraints. The framework includes strategic cloud adoption alongside cybersecurity integration and agile development and performance monitoring to modernize critical systems in public safety taxation, healthcare and pension fund management. The approach includes flexible scalability and collaborative work environments to deliver operational agility and data-driven governance and citizen-centered service delivery while fulfilling compliance mandates and sustainability goals.
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