ServiceNow Platform User Interface, Navigation, Worflows and Integration with Symantech PAM (Privilege Access Management)

Author(s): Seema Kalwani

Publication #: 2504002

Date of Publication: 15.03.2025

Country: USA

Pages: 1-10

Published In: Volume 11 Issue 2 March-2025

DOI: https://doi.org/10.5281/zenodo.15125029

Abstract

The article provides ServiceNow basic overview covering different workflow support, Mobile app features, instances, unified navigation capabilities. ServiceNow Implementation can establish a single system of record to consolidate organization’s data. ServiceNow integration with PAM solution provides an audit trail for access of password from the PAM system. This is a short snippet of the user friendly UI of ServiceNow also depicting a glimpse of the back-end integration capabilities the tool encompasses.

Keywords: ITSM, ServiceNow, PAM, Workflow, instance, knowledge articles, forms, lists, Audit

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